Yes. Pet diwan are available with selected models and can be chosen only from the diwan designs shown in our product images or available options.

Use a soft microfiber cloth and take help of distilled water. Wipe gently to avoid creating scratches.

We do not recommend using spirit, alcohol-based solutions, or other harsh household cleaners, as they may dull or damage the surface finish over time.

Apply a small amount of QUIXX acrylic scratch remover onto the acrylic surface and gently wipe it with a clean, soft microfiber cloth.

Yes. If you would like a custom-sized pet diwan, please contact us before placing your order and share the reference dimensions.

Yes. Customers may choose factory pickup by scheduling an appointment with our team after the order is ready. This option may help reduce shipping costs where applicable.

Yes, we accept bulk orders and can accommodate specific quantity requirements. Bulk pricing and production timelines are determined based on the order quantity and product specifications. Please contact us to discuss your requirements and receive an order quotation.

Yes. We ship throughout India using trusted logistics partners.

Orders may be cancelled before production begins. Once manufacturing has started, custom orders cannot be cancelled because each product is handcrafted specifically for you.

We accept secure online payments, bank transfers, and other approved payment methods after order confirmation.

No. The warranty does not cover accidental damage, misuse, scratches caused during use, pet chewing, improper cleaning, unauthorized modifications, or normal wear and tear.

Yes. Subject to availability, replacement components such as locks, hinges, corners or other hardware may be purchased separately.

For product inquiries, customization requests, order updates, or after-sales support, please contact our customer support team through our official website, email, or phone. We are committed to providing prompt and professional assistance.